Powered by People Who Get Hospitality
Our Values & Approach
At DreamDesk, we believe hospitality should feel effortless, for guests and for the teams who make it happen.
Hospitality, Reimagined.
Automation should feel human. DreamDesk brings warmth and personality across all channels, making every call and message an extension of your service.
Intelligence, Applied.
DreamDesk continuously learns from every conversation, refining tone, timing, and context. It grows with your team, keeping communication consistent and on-brand.
Seamless by Design.
Fitting naturally into your existing PMS and workflows, DreamDesk seamlessly delivers faster responses from the day it’s integrated into your properties.
The DreamDesk Team
Meet Your Dream Team.
CEO & Co-Founder
Vieri Balboni
The driving force behind our mission, Vieri blends strategic insight with a deep passion for reshaping the hospitality landscape through AI.
Co-Founder
Robert Godwin
With years of hospitality experience, Robert brings industry know-how and vision, ensuring our solutions stay relevant, impactful, and guest-focused.
Head of Sales & Data Protection
Chyna Blain
Chyna connects real client needs with smart technology, working closely with partners to deliver tailored solutions that fuel growth and elevate guest experience.
Python Developer
Shea Magennis
Shea powers the intelligence behind DreamDesk, developing the core functionalities that make our AI smart, efficient, and scalable.
DevOps Engineer
Keval Kapdee
Keval keeps our infrastructure running like clockwork, ensuring stability, security, and smooth deployments across the board.
Python Developer
Rayman Parmar
Rayman brings deep AI knowledge to the team, helping us push the boundaries of what DreamDesk can do. He’s focused on making our systems more adaptive everyday.