Consistent Tone & Branding
Your Brand Voice, Delivered by AI
Define how your AI sounds and speaks across every channel. With DreamDesk, your brand personality stays consistent from the first message to the last.
Features
Total Control Over
Tone and Style.
Whether you’re warm and casual or polished and formal, DreamDesk adapts to match your brand flawlessly and at scale.
Customizable Prompts
Set tone, behavior, and style directly in your dashboard. DreamDesk uses your input to shape how the AI communicates.
Consistent Voice Across All Channels
Guests hear the same brand tone whether they message on WhatsApp, call, email, or chat on your website.
Brand-Safe Responses, Every Time
No off-brand messaging. Your AI always reflects your values, standards, and personality.
Quick Adjustments, No Hassle
Change your tone seasonally or per property. Just update the prompt, your AI adapts instantly.
Customer asks, “Do you offer late checkout?”
Always On-Brand, Always Your Voice.
Of course. Take the extra time to relax and check out at 1pm.
Absolutely! You can take it easy and check out at 1pm.
Of course. We’d be delighted to extend your stay until 1pm.
Yep, no stress, you can hang out until 1pm.
Certainly. Your checkout’s now extended to 1pm.
Benefits
Actionable Insights.
Turn analytics into action. Use current performance trends to refine your service and continuously improve your hotels guest experience.
Personalised Replies That Sound Human
Avoid cookie-cutter responses. Tailor the AI to sound like your brand, not like every other hotel.
One Consistent Voice Across Every Channel
Ensure tone and style stay aligned across phone, email, WhatsApp, and chat, no matter where guests reach you.
Always On-Brand, No Staff Training Needed
Skip the brand training. DreamDesk always speaks your way, saving time and ensuring consistency.
Update Tone Instantly, No Coding Required
Easily tweak tone and phrasing with prompt updates in your dashboard, no coding, no waiting.
Key Features
Always On. Always On-Brand.
24/7 Availability
Always on, so your guests never wait for a reply.
One Unified Knowledge Base
Answers that stay accurate and brand-aligned.
AI Learns Over Time
Continuous improvement through every interaction.
On-Brand Communication
Keeps your tone consistent across all properties.
Improved Guest Experience
Delivers a faster, more personalised experience.
Insights & Reporting
Easily identify opportunities for improvement.
Multi-Property
Control every location via one, intuitive dashboard.
Multiple Languages
Communicates naturally in over 35 languages.
Easy Integration
Works seamlessly with existing PMS and tools.
Task Management
Helps to keep your teams organised and focussed.