Reporting & Analytics
See What Guests
Are Really Asking
DreamDesk turns every call into insight, so you can optimise service, spot trends, and make smarter decisions.
Features
See What Your
AI Is Really Doing.
Track performance, revenue, and success rates with full transparency. DreamDesk’s reporting tools give you the visibility you need to trust and optimise your AI operations.
Data That Drives Confidence
Get real-time insights into how DreamDesk is working for you, from guest interactions to ROI.
Transparent Success Metrics
Monitor AI performance with key indicators like resolution rate, response time, and guest satisfaction.
Revenue Impact at a Glance
See exactly how much revenue DreamDesk is generating through automated upsells, bookings, and guest engagement.
Customizable Dashboards
Filter by date, property, or channel to focus on the data that matters most to your operations.
Benefits
Actionable Insights.
Turn analytics into action. Use current performance trends to refine your service and continuously improve your hotels guest experience.
No More Guesswork, No Blind Spots
With DreamDesk, you always know what’s working and where to improve - because you can measure it.
Full Visibility Into Every Metric
Stop relying on assumptions. DreamDesk gives you clear metrics so you know how your AI is performing at all times.
Trackable ROI You Can Trust
Track every pound earned through automation, from room upgrades to direct bookings. Finally, AI you can quantify.
Analytics Across Every Property
View property-level analytics or zoom out for a portfolio-wide view—all in one place.
Key Features
Always On. Always On-Brand.
24/7 Availability
Always on, so your guests never wait for a reply.
One Unified Knowledge Base
Answers that stay accurate and brand-aligned.
AI Learns Over Time
Continuous improvement through every interaction.
On-Brand Communication
Keeps your tone consistent across all properties.
Improved Guest Experience
Delivers a faster, more personalised experience.
Insights & Reporting
Easily identify opportunities for improvement.
Multi-Property
Control every location via one, intuitive dashboard.
Multiple Languages
Communicates naturally in over 35 languages.
Easy Integration
Works seamlessly with existing PMS and tools.
Task Management
Helps to keep your teams organised and focussed.