Unified Knowledge Base
One Brain,
Fully Customizable
DreamDesk gives you a unified space to shape what your AI knows and how it behaves, so every guest interaction is accurate, on-brand, and uniquely yours.
Features
Custom Knowledge,
Consistent Intelligence.
Define your AI’s knowledge and tone in one place. DreamDesk applies it everywhere seamlessly and intelligently.
Centralized AI Configuration
Manage your AI’s knowledge, tone, and behaviour from a single dashboard, no need to repeat setups.
Custom Prompts, Your Way
Input natural-language prompts to shape how the AI responds, behaves, and supports guests, no coding needed.
Respond Faster & Smarter
Your AI uses the same unified brain whether it’s replying by phone, WhatsApp, email, or live chat.
Evolve as You Grow
Easily update knowledge, add new services, or adjust tone. DreamDesk scales and adapts with you.
Benefits
No More Scattered Rules
or Inconsistent AI Behaviour.
DreamDesk replaces fragmented configurations with one powerful source of truth—fully under your control.
One Setup,
Applied Everywhere
Stop repeating yourself. Configure your AI once, and it applies everywhere, saving time and reducing errors.
Easily Adjust Tone and Logic
Quickly tweak how your AI speaks and behaves using simple prompts, no developer required.
Consistent Answers Across Every Channel
Ensure guests always get the same accurate info, no matter how they reach out.
Real-Time Updates to Stay Agile
Stay agile. DreamDesk lets you update AI knowledge and behaviour in real time, so you’re always one step ahead.
Key Features
Always On. Always On-Brand.
24/7 Availability
Always on, so your guests never wait for a reply.
One Unified Knowledge Base
Answers that stay accurate and brand-aligned.
AI Learns Over Time
Continuous improvement through every interaction.
On-Brand Communication
Keeps your tone consistent across all properties.
Improved Guest Experience
Delivers a faster, more personalised experience.
Insights & Reporting
Easily identify opportunities for improvement.
Multi-Property
Control every location via one, intuitive dashboard.
Multiple Languages
Communicates naturally in over 35 languages.
Easy Integration
Works seamlessly with existing PMS and tools.
Task Management
Helps to keep your teams organised and focussed.